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Participating Frequently
April 17, 2024
Answered

Illustrator unusable because of mysterious slowness in basic actions

  • April 17, 2024
  • 3 replies
  • 1009 views

Illustrator became suddenly slow in basic actions, like activating an object, then trying to move it. 

I reinstalled the software, which helped for a moment, then back again to slowness.

At the moment the software is unusably slow.

Correct answer Monika Gause

The problem might be related with artificial intelligence, as all AI-objects react really slowly. The whole file is probably damaged by AI. And as I many times copy the template to create the next scene, the malfunction follows.


Please tell us about your computer. THe hardware specifications.

You can Ungroup the generated objects, which will then disconnect them from AI.

But they do also consist of a lot (an awful lot) of paths. ANd of you duplicate that a dozen times in your file, that could be quite a heavy load to handle.

3 replies

Participant
April 10, 2025

Same problem in InDesign. 

Reinstalling the entire program works for like 24 hours. What is causing this?? 

Mike_Gondek10189183
Community Expert
Community Expert
April 17, 2024

Is Adobe Cloud updating anything in the background?

 

OOBE RESET MAC  

  1. Quit the Creative Cloud desktop app  (100% you must do this)
  2. The \Users\<user folder>\Library\ is hidden by default for macOS 10.7 and above. Option click on the GO in the mac finder to reveal the Library folder.
  3. /Users/<user folder>/Library/Application Support/Adobe/OOBE
  4. Delete all the files within the OOBE folder, but do not delete the folder itself.

 

 

Monika Gause
Community Expert
Community Expert
April 17, 2024

Are you on a Mac?

Do you have a window manager installed? Magnet, Rectangle or anything like it?

Participating Frequently
April 17, 2024

Yes I have a (powerful) Mac, no window managers installed. The point is that I have already drawn my project for weeks without problems, but suddenly simple activating an object lasts for several seconds. I have not changed anything. in the system. I have 4 layers, two of them empty. Not at all complicated design on two layers. Restarting the software does not help. 

Monika Gause
Community Expert
Community Expert
April 17, 2024

Do you reboot the system regularly?

Where is the file located? On your harddisk?

Which system is it?

 

Did you change anything on the computer or in the file? Different font perhaps? Did you install fonts?