Illustrator very laggy after upgrade from CS to CC

Forum|Forum|4 years ago
November 13, 2021
3 replies
277 views

Using a document that worked just fine in old CS, in Illustrator CC I now get the beach-ball when changing a layer's visibility, etc. so I can hardly work, having to wait until Illustrator becomes responsive again.

I am not on a server network, using latest Intel based MacBook Pro.

Bug

This topic has been closed for replies.

Anshul_Saini

Community Manager

Hi All,

Sorry to hear about your experiences. I would request you to update your macOS to Big Sur to improve the performance of Illustrator. Many users have claimed that updating to macOS Big Sur has increased their GPU performance and helped resolve issues such as this. Let us know how it goes after updating.

Regards,

Anshul Saini

S

seethings

Inspiring

I'm on a Mac using version 260.1 of Adobe Illustrator 2022

Mac OS 10.15.7 (Catalina)

16 gig Mid-2015 MacBook Pro

2.8 GHz Quad-Core Intel Core i7, SSD.

AMD Radeon R9 M370X 2 GB

Intel Iris Pro 1536 MB

Prior to this version, the software worked fine, but now there's a significant lag between every action I make on a fresh document. Impossible to do any work on it. Please help.

S

seethings

Inspiring

Interesting. It turns out that I had changed my grid from lines to dots and that caused the major slowdown. This has got to be a bug. Going back to lines and performance is back to where I expect it.

U

UselessUserAuthor

Inspiring

Found the issue. It is the grid like other users reported. Extremely disapointing. I will miss deadlines now.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded