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October 1, 2022
Answered

Illustrator will not open

  • October 1, 2022
  • 1 reply
  • 168 views

Illustrator will not open. I have restarted uninstalled and reinstalled. I have even uninstalled and reinstalled creative cloud. What else can I do?

 

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Correct answer Monika Gause

Does your computer meet the requirements? https://helpx.adobe.com/illustrator/system-requirements.html

When uninstalling, did you run the Cleaner tool afterwards? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Can you tell us some more about your setup? Your hardware and system? Is there any error message?

1 reply

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
October 2, 2022

Does your computer meet the requirements? https://helpx.adobe.com/illustrator/system-requirements.html

When uninstalling, did you run the Cleaner tool afterwards? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Can you tell us some more about your setup? Your hardware and system? Is there any error message?