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Participant
November 20, 2017
Answered

Illustrator will not save file

  • November 20, 2017
  • 1 reply
  • 3772 views

When I go to save my illustrator file, it comes up with an error message saying "Can't save the illustration. .278." My storage on my computer is starting to get pretty low, so I thought I'd try saving it on my external hard drive to see if that worked. When I tried to do this, it came up with a different error message saying "This file cannot be found." I've done some googling and any suggestions that I've seen have not worked. I tried copying and pasting to a new file and that didn't work. From what I can tell, most of the time when people have this issue, it has something to do with text in their file, but I don't have any in mine. Anyone have any idea how to get around this? Thanks

    This topic has been closed for replies.
    Correct answer Monika Gause

    You need a printer.

    If you don't have one, set up a PDF prnter.

    1 reply

    Monika Gause
    Community Expert
    Community Expert
    November 20, 2017

    Which system?

    Any third party plugins?

    Is a printer connected and turned on?

    Participant
    November 20, 2017

    System is Mac OS X El Capitan. No third party plugins and no printer.

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    November 20, 2017

    You need a printer.

    If you don't have one, set up a PDF prnter.