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Participant
April 29, 2021
Answered

Illustrator Will Not Save Unit Preferences

  • April 29, 2021
  • 3 replies
  • 3378 views

Illustrator (25.2.1) will not save any of my preferences for units. Every time I set the units to inches and quit Illustrator, it reverts back to pixels when I open it again. It saves all of the other preferences I've changed besides units.

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Correct answer Ton Frederiks

If this is not related to opening a document, then it might be preferences corruption.

 

The units are a document based setting and what you set up in the preferences does not affect existing Illustrator documents.

 

But it should keep the settings in the preferences. You could try and rename the preferences folder. Illustrator will then create new preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html


Once upon a time (to be specific the CS apps time). You could change the unit in the Preferences without having an open document, quit the app, reopen it and the settings were kept.

As far as I can check (CC2017) this does not work any more, the old settings are kept.

Not that it matters much, creating a new doc with a different unit will change the prefs unit setting.

3 replies

Known Participant
September 17, 2021

I was having the same problem every time I started a new document too, but I think I found the fix. If you notice there is a choice of size documents to open and for some inexplicable reason the "Letter" is set at POINTS in the fine print so I created a new "Letter" size in the box on the right with Inches and saved it. Now when I want a new Letter size file in inches it's right there. 

John Mensinger
Community Expert
Community Expert
April 29, 2021
Monika Gause
Community Expert
Community Expert
April 29, 2021

Exactly when does this setting back happen?

 

When you open a document?

Participant
April 29, 2021

I have to set it in preferences everytime I start up Illustrator.

If I quit Illustrator and then open it again, it will reset the units back to pixels.

Monika Gause
Community Expert
Community Expert
April 29, 2021

If this is not related to opening a document, then it might be preferences corruption.

 

The units are a document based setting and what you set up in the preferences does not affect existing Illustrator documents.

 

But it should keep the settings in the preferences. You could try and rename the preferences folder. Illustrator will then create new preferences. https://helpx.adobe.com/illustrator/using/setting-preferences.html