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Skazma Jerry
Skazma Jerry
Inspiring
Oct 27, 2021 3:17 PM UTC
Answered

Illustrator window resizes when I open a new file.

I just want Illustrator to stay maximized the whole time, but any time I try and open a file, it resizes and shows portions of my desktop. It's so annoying.

 

Is there anything I can do to stop this from happening? I am on Windows 10 using two monitors, if that helps.

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    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    Oct 28, 2021 10:43 AM UTC

    Hi there,

     

    Sorry to hear about your experience. Would you mind sharing version of the Adobe Illustrator? Have you tried resetting the preferences of the app?

    If not, please try following this help article to do that & let us know if it helps.

     

    Regards,

    Ashutosh

    View reply

    9 replies

    mattb54860178
    Participant
    Dec 13, 2023 4:53 PM UTC

    Been doing this a loooooooooot lately - ever single time i open a new file it resizes my illustrator as well. 

    Windows 10 - def not my machine - def adobe - ever other app we run works fine. 

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      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      Dec 21, 2023 1:42 PM UTC

      Hi @mattb54860178,

       

      I understand your frustration, and I'm here to help. To resolve the issue of Illustrator resizing upon opening a file, follow these steps:

      • Close Illustrator.
      • Reopen Illustrator while holding down Ctrl + Alt + Shift (Windows) or Command + Option + Shift (Mac).
      • Confirm the reset of Illustrator preferences when prompted.

      This should address the problem. If the issue persists, please let me know, and we'll explore further solutions together.

       

      Best,

      Anshul Saini

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      PLAYMOCAT
      Known Participant
      Dec 2, 2024 2:49 PM UTC

      Hello

      I still have the same issue after Ctrl + Alt + Shift.

      I'm also under Wind 10, and it happens since several versions of Illustrator.

      Thanks for your help

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      Met1
      Met1
      Legend
      Oct 29, 2021 3:16 PM UTC

      This just happened to me after I had a corrupt prefs file (reason unknown).

      I have a saved pref file for such events, so your mileage may vary.

      Quit Illy.

      I deleted the prefs file Illy just created, copied my back up, and renamed it so Illy will see it as the correct prefs file to read ("Adobe Illustrator Prefs") - btw this is in C:\Users\YOU\AppData\Roaming\Adobe\Adobe Illustrator 25 Settings\en_US\x64 folder

      Open Illy. 

      Make application frame and doc to maximized size (or whatever size you want), update (or create) a workspace.

      Quit Illy.

      Restart Illy.

      hth

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      John Mensinger
      Community Expert
      John MensingerCommunity Expert
      Community Expert
      Oct 28, 2021 1:47 PM UTC

      This is a long-standing issue on the Windows platform, but I don't see it as much anymore in recent versions. Now, that could be at least partially because I very rarely open files from outside the application (by double-clicking). It should never happen when using File > Open.

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      DRock22
      DRock22
      Inspiring
      Oct 28, 2021 11:36 AM UTC

      This has been an issue with Illustrator for a long time. Wish there was a way to "lock" the fullly expanded screen. One work around to to make the smaller window as large as you can make it, so when Illustrator jumps out of full screen mode, it's still almost full screen. That's how I have mine set up. Still annoying, but not as disruptive to my workflow. 

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        Ashutosh_Mishra
        Ashutosh_MishraCorrect answer
        Inspiring
        Oct 28, 2021 10:43 AM UTC

        Hi there,

         

        Sorry to hear about your experience. Would you mind sharing version of the Adobe Illustrator? Have you tried resetting the preferences of the app?

        If not, please try following this help article to do that & let us know if it helps.

         

        Regards,

        Ashutosh

        Translate
          ferhat23046945lez6
          Participant
          Mar 7, 2023 2:20 AM UTC

          It looks like this helped me. :))

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