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Khaleeka17926691
Participant
March 3, 2023
Question

Illustrator won't export at correct size

  • March 3, 2023
  • 2 replies
  • 534 views

I'm attempting to export an illustrator file to jpg. The file MUST be exactly 5.25 inches in both directions with 300 dpi. When I export, it exports as 5.5 dpi, which is a problem as it throws off all my other measurements. What can I do to fix this?

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2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 3, 2023

Hello @Khaleeka17926691,

 

Thanks for reaching out. Would you mind sharing some screenshots of your document and export settings or sharing a sample Ai and export file, as suggested by Eric, so that we can check it on our end and find an appropriate solution?

 

Looking forward to your response.

 

Thanks,

Anubhav

Eric Dumas
Community Expert
Eric DumasCommunity Expert
Community Expert
March 3, 2023

Hi,

can you share the steps you take to export the design with screenshots to show the settings/options you set, including the size of your artboard.

Exporting as pdf would be better to control the size/resolution.

Also, I would prefer to Place the design in a Photoshop document (easier to set size and resolution) and save that as a jpg

 

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