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Participant
September 28, 2022
Answered

Illustrator Workspace opens in different locations

  • September 28, 2022
  • 2 replies
  • 163 views

I have a multi monitor setup. Artboards on one screen, workspace on one of the others. Every time I wake the computer from sleep, the workspace have moved. Not to the same place as it moved to the last time either, just a total random location on one of four monitors.
Workspace is saved, but that did no help. If this is the case each time I wake the computer there are no use in multi monitor setup.

 

How do I get the workspace to stay at designated location?

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Fridtjof26331159r43y,

 

Sorry to hear about this experience. We are aware of this issue, and our team is working to fix it. Would you mind upvoting this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45467359-window-and-panels-moving-when-mac-goes-to-sleep) and adding your comments there? Doing this will help us prioritize this request, and you will keep getting all the related updates.

 

Kindly update this thread if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
September 28, 2022

Hello @Fridtjof26331159r43y,

 

Sorry to hear about this experience. We are aware of this issue, and our team is working to fix it. Would you mind upvoting this UserVoice (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45467359-window-and-panels-moving-when-mac-goes-to-sleep) and adding your comments there? Doing this will help us prioritize this request, and you will keep getting all the related updates.

 

Kindly update this thread if you need further assistance. We'd be happy to help.

 

Thanks,

Anubhav

Mylenium
Legend
September 28, 2022

That would require much more info about your actual setup, in particular your graphics hardware and screen settingsl, including such things liek whether you treat them as one huge single desktop or separate, what your window management options are set to in your AMD/ NVidia drivers and so on. The combination of settings is literally infinite. It may even be that one of your screens is simply not waking up fast enough and then everything resets to default positions. That is to say that it's complicated.

 

Mylenium