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Participant
October 28, 2021
Question

ILLUSTRATOR Y PHOTOSHOP lentos

  • October 28, 2021
  • 2 replies
  • 285 views

Hola: desde hace un mes que tanto Illustrator como Photoshop están muy lentos. Tengo una surface que no ha tenido inconveniente con otros programas. 

Sobre todo, está muy lento el zoom. A qué se puede deber? Muchas gracias

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2 replies

marliton
Community Expert
Community Expert
October 29, 2021

Hola. Has verificado si tu computador cumple con los requisitos necesarios? Especialmente de tarjeta de video: https://helpx.adobe.com/es/illustrator/system-requirements.html

 

Marlon Ceballos
LOTTALAFFAuthor
Participant
October 29, 2021

Hola...si, siempre funcionó muy bien. Pero ya lo resolví, yendo a "preferencias", "rendimiento". Muchas gracias!

Ashutosh_Mishra
Inspiring
October 29, 2021

Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Adobe apps? I'd recommend you to follow the suggestions given on the below links to improve the performance of the app:

1. Adobe Illustrator: https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981

2. Adobe Photoshop: https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html

Hope it helps.

 

Regards,

Ashutosh