Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.
Karina26025748kkkrCorrect answer
Participant
September 8, 2022

Hi,

 

Fixed the issue by removing the iColor printer plugin. Name of plugin is Publish to ICLRPRO2. This immediately solved the issue. In your finder window type the address C:/Program Files/Adobe. Then go into Illustrator 2022 (or your current version), then Plug-ins and then find the ICLRPRO2 plugin and move it anywhere else. Try to open Illustrator again and the issue should be solved. 

View reply

7 replies

SDL PhotographyAuthor
Participant
February 17, 2023

I recently got there new update and it installed a new plugin that is working good now

Translate
    Karina26025748kkkrCorrect answer
    Participant
    September 8, 2022

    Hi,

     

    Fixed the issue by removing the iColor printer plugin. Name of plugin is Publish to ICLRPRO2. This immediately solved the issue. In your finder window type the address C:/Program Files/Adobe. Then go into Illustrator 2022 (or your current version), then Plug-ins and then find the ICLRPRO2 plugin and move it anywhere else. Try to open Illustrator again and the issue should be solved. 

    Translate
      Kenny28453392q240
      Participant
      February 17, 2023

      This fixed it for me also 🙂

      Translate
      Anshul_Saini
      Community Manager
      Anshul_SainiCommunity Manager
      Community Manager
      July 18, 2022

      Hi @SDL Photography,

       

      We are sorry to hear about your trouble. We have consolidated the most popular solutions that help in fixing this issue in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html). Would you mind trying those and let us know how it goes?

       

      If that doesn't help, would you mind sharing a few details along with the ones asked above:

      • The exact version of Illustrator and Windows
      • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or extensions installed recently.

       

      Kindly update the discussion if you still need assistance with it. We'd be happy to help.

       

      Thanks & Regards,

      Anshul Saini

       

      Note: Marking correct for visibility.

      Translate
      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      July 10, 2022

      Is that a custom plugin you installed?

       

      You will need to make sure that plugin and Illustrator version match

      Translate
      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      July 9, 2022

      What operating system and what version of Illustrator are you using? Is this problem happening with just a single file or with all files? Are you using third party plugins? Have you tried quitting the program or restarting the computer and trying again?

      Translate
      Mylenium
      Mylenium
      Legend
      July 9, 2022

      Without any system info and the details under the "More Info..." link nobody can tel lyou much. Start by reinstalling AI.

       

      Mylenium

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices