Ilustrator keeps saying that I have a problem

Forum|Forum|7 months ago
August 11, 2025
2 replies
169 views

I have uninstalled the app and the same keeps happening, I can't start in safe mode,

Bug

Ton Frederiks

Community Expert

Can you check in your Illustrator application folder if the problem plugin is in your plugins folder?

D

determined_Aurora5F9DAuthor

Participant

yes is in the folder

Ton Frederiks

Community Expert

Can you remove that plugin?

Anubhav M

Community Manager

Hello @determined_Aurora5F9D,

I'm sorry to hear about your experience. Could you try the suggestions shared in this help article (https://adobe.ly/45tb0wr) and let us know if they help?

Looking forward to hearing from you.

Anubhav

D

determined_Aurora5F9DAuthor

Participant

I tried but didnt work

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