ilustrator se cierra inesperadamente con la herramienta 3d

Cada vez que intento de usar la herramienta 3d se cierra la aplicacion. ya la desisntale, cerre sesion, esta actualizada.

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Community Expert

Please tell us about your hardware and your file.

How much RAM do you have?

How complex is the artwork?

Did you already reboot the system and then launch only Illustrator, not even your browser.

Participant

hi! thanks for answer 🙂 I wrote you in instagram for help

Community Expert

Can you please tell us about your computer?

The 3D features can be quite demanding.

Does it work when you just create a small rectangle and apply 3D?

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