Ilustrator v 29.3.1 crashes when I try print something

Question

Hi,

Does anyone have seen this issue on this ilustrator version?

Whenever I try to print something form Illustrator it crashes whether it's .ai .pdf or .eps. It get's stuck at 0% and doesnt comunicate with the printer, then just crashes.

Attached is a screenrecording of the issue.

Anubhav M · Answer

Hello @Liza29353521tp6m,Would you mind trying to remove the printer drivers, restarting the computer, and then reinstalling the drivers to check if it helps? Also, please share the crash report by following the steps in this help article (https://adobe.ly/4iZHHqD) so we can investigate this further. While submitting the report, please use the same email account used here in the community so we can locate it quickly. Looking forward to your response.Anubhav

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