Participant

Question

Image misalign when save with include linked file option

Forum|Forum|1 year ago
March 6, 2025
8 replies
703 views

Hi,

I’m using Illustrator 29.3.1 and encountering a strange bug when saving with the “Include Linked File” option. All images in the clipping mask are moved or misaligned.

When I uncheck “Include linked file options,” the images are in the correct position.

Does anyone experience this issue? Here’s the screen recording: https://share.cleanshot.com/bp1Jtzd9

(Actually, it happened since illustrator 29.3)

Bug

A

Adorable_beautyfb8d

Participant

This looks like a genuine Illustrator 29.3.1 issue, especially since the same behavior was reproduced by another user. The fact that the images stay correctly positioned when “Include Linked Files” is unchecked makes the embedding process look like the main area to investigate. Hopefully Adobe can reproduce it and provide a fix, because having images move after saving can be a serious problem for larger documents.

obrunandre

Participant

Sooo, this still a thing after a year of this report. I’m struggling with this too. Adobe?

Anubhav M

Community Manager

Hello @obrunandre

I’m sorry to hear you’re having similar trouble with Illustrator. Would you mind sharing some more details, like the exact versions of the OS/Illustrator currently installed, a sample file, and a brief screen recording of the problem, so we can check this with the team?

Looking forward to hearing from you.
Anubhav

Anubhav M

Community Manager

Hello @kornleard,

I tried replicating this on my end but could not. Would you mind trying to replicate this with a different file or saving it to a different folder location to check if it helps?
Also, try running Illustrator under a different administrator account (macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

kornleardAuthor

Participant

Hi Anubhav,

I have try saving it in other folders the issue persists.

Then I uninstall the app via Creative Cloud app and create a new administrator account.

I logged into that account and do the process inside Illustrator again. The issue still persists.

Here is the recording screen : https://share.cleanshot.com/8p6prySs

Thanks,

C

chartmango

Inspiring

Same issues to a "T". Well represented in video. Thank you kornleard. I feel the challenge is in the linked files... not necessarily the masking. I use screen captures on multi page documents and every page is saved with embedded links. Only to open later and absolute mayhem.. Examples shown are (1) during creation - and (2) open the following day. This is ongoing since latest ai update 29.3.1. Mac M2.

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