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williangerei
Participating Frequently
July 31, 2020
Question

Imagem da thumb não corresponde ao arquivo

  • July 31, 2020
  • 1 reply
  • 164 views

Eu salvei um arquivo no PC de casa, mas ao abrir no PC do trampo o arquivo fica em branco. Porém, na thumb aparece o arquivo perfeito. Isso já aconteceu também quando eu baixava alguns arquivo do Shutterstock, por exemplo quando eu baixava um arquivo, na thumb parecia ter muito mais de um objeto e no arquivo tinha somente um.

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1 reply

Srishti Bali
Srishti Bali
Legend
August 22, 2020

Hi there,

 

Sorry for the delayed response. Looks like the PDF was saved without "Preserve Illustrator Editing Capabilities" option checked. 

This saves all Illustrator data in the PDF file. This option should be selected if you want to be able to reopen and edit the PDF file in Adobe Illustrator.
              

 

Does the PDF file open in Acrobat? If yes, create a new Ai file and try placing this PDF. Let us know if this helps or if you have any further questions.

 

Regards,

Srishti

 

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