Importing PDF to Illustrator, fonts displayed as boxes with and X

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When I import certain PDFs in illustrator i get a cant't find text error and all the text displays like the picture below. i have tried adding the fonts to illustrator but that did not work

Import and export

V

VIJAY31886376ivs5Correct answer

Participant

1. open file in adobe acrobat pdf reader

2. go to MENU>Doucment Properties>Fonts

you will see what are the fonts used in it, and install all those fonts

and then open the pdf in Illustrator

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Larry G. Schneider

Community Expert

What font is it supposed to be? On what OS was the PDF generated?

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Mariane5C47

Participating Frequently

I'm having this same problem. The PDF was generated by a company in Germany in Windows and is based on a CAD .dwg file. The fonts are supposed to be Myriad and Minion, both of which are enabled in Illustrator. I can get the fonts to display if I 'Place' the file, but then I cannot select individual elements.

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Monika Gause

Community Expert

What happens when you turn on the Missing glyphs protection in the Illustrator preferences before opening the PDF?

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