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Participant
December 30, 2016
Question

Incapable d'ouvrir

  • December 30, 2016
  • 2 replies
  • 357 views

j'ai installer le  logiciel et j'ai mon  compte adobe id. Lorsque j'essaie d'ouvrir le logiciel pour  lancer la version d'essais de  7 jours il me  dit  que  je n'ai pas de licence  et  que je  suis a  0. que  dois je  faire?

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    2 replies

    Jacob Bugge
    Community Expert
    Community Expert
    December 30, 2016

    Mimi,

    I believe you should be able to just continue without entering the licence key which is only needed after the expiration of the trial period.

    Monika Gause
    Community Expert
    Community Expert
    December 30, 2016

    Has there ever been a trial version installed on that computer?