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September 23, 2023
Question

Incompatible Illustrator Beta and Updates

  • September 23, 2023
  • 1 reply
  • 101 views

I'm looking for some help with updating / installing Illustrator Beta. 

I was able to install it a few weeks ago, now the build has expired and it says that my "system is incompatible." Now half of the Adobe programs will not work on my device. I'm running Mac Catalina 10.15.7, with over 24 GB of hard drive space. Not sure what I need to do (besides buy a new computer - ha)! Any thoughts are apprciated. 

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1 reply

Monika Gause
Community Expert
Community Expert
September 23, 2023

You need to update the system. 

If that is not possible, stay on the versions that you are currently running.