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sethm49218881
sethm49218881
Participant
September 29, 2024
Question

Insane Performance Issues with Illustrator on Mac Studio

  • September 29, 2024
  • 2 replies
  • 614 views

Ive got a mac Studio with 192GB of Ram, M2 Ultra chips ands 8TB of storage and can't drag a Godd**n object across the screen in Illustrator without 9 stops a long the way of freezing, lags and pauses. Keep in mind I am not trying to do anything wild like scroll a PDF file in Acrobat, I am just moving a basic circle in Illustrator and face non-stop lag. I updated Illustrator to the latest, no help. 

 

Just incredible to me. How many years now Adobe has this crap been going on for Mac users? Like how is your whole development team or your head of engineering not fired yet and the group totally replaced? No software in the world could be this badly optimized without facing serious consequences. You already lost to Figma on UI design, all that is needed now is someone to make a better illustration application and photo editing suite and its over. I cleared preferences and all the normal vanilla fixes you guys post all the time here. Is there any actual update to this issue? 

God I miss the days when I actually owned software and wasn't forced into career jepordizing updates that broke all my workflows. Yay for subscription model software! 

This topic has been closed for replies.

2 replies

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
September 29, 2024

@sethm49218881 gee, I feel old now with my gear, I have a late 2013 MacBook Pro with an i7 and 16 gigs of RAM, and using Adobe Illustrator 2024, with no issues at all. If your Mac Studio with 192GB of Ram, M2 can't handle that, then that is kinda scary and maybe there are other things into play here

First are you using the latest version of Adobe Illustrator 2024 or the Adobe Illustrator Beta version. I have removed the Beta version as I had found on my MacBook it was quite slow. Also, have a look at your Preferences - Performance 

  • GPU Performance: Enable or disable GPU Performance feature.
  • Animated Zoom: Enables smoother zoom and animation.

Also, one of things I recently did that help the overall performance was clearing the cache of the user profiles. On my MacBook, I reently deleted 7gigs of cache on the profile (I have never done this before) but have noticed a slight bump in faster performance.

m
Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
September 30, 2024

Hello @sethm49218881,

I am sorry to hear about your experience. Would you mind checking if the OS/Illustrator is up-to-date? If yes, kindly check if Illustrator behaves this way when working with some particular files or when working on files from a specific folder.

Also, kindly try the suggestions shared in this help article (https://adobe.ly/3BoF2WV) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
September 29, 2024

I have a Macbook Pro M1 with 32 GB of RAM and have no reason to complain.

 

Do you have a Window manager installed? Rectangle, Magnet, something like that?

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