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brackbox
Participant
August 20, 2017
Answered

Instal problem

  • August 20, 2017
  • 1 reply
  • 352 views

moving Illustrator CS5 to new Mac I get error 5? Reinstall? repeatedly. I have installed the legacy java file

This topic has been closed for replies.
Correct answer Bill Silbert

If you have a new Mac with presumably Sierra then you should know that CS5 is not supported on the latest OS. Your best possible option is to be using CC 2017 which will require a subscription account. Other than that you may have to try rolling back your OS. El Capitan has only been known to have limited success with CS5 using the java file so you might need to go back to Yosemite.

1 reply

Bill Silbert
Community Expert
Bill SilbertCommunity ExpertCorrect answer
Community Expert
August 20, 2017

If you have a new Mac with presumably Sierra then you should know that CS5 is not supported on the latest OS. Your best possible option is to be using CC 2017 which will require a subscription account. Other than that you may have to try rolling back your OS. El Capitan has only been known to have limited success with CS5 using the java file so you might need to go back to Yosemite.

B
brackboxAuthor
Participant
August 20, 2017

Thanks for that.  No big problem.  Couldn't find that information.  Thank you for taking the time

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