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Participant
Sep 21, 2024 9:25 PM UTC
Question

Installed typefaces disappearing everytime I turn on my laptop

I've downloaded a variety of typefaces outside of Adobe and installed them into my laptop via Font Book, and these typefaces would always disappear / uninstall everytime I open my laptop the next day. However, when I check Font Book, the typefaces are still in the system so I'm not sure what the issue is. I have to reinstall the typefaces everytime for them to load again in Adobe and this gets rather tedious - if anyone has a solution to this I'd really appreciate it.

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5 replies

Community Expert
Sep 22, 2024 2:52 AM UTC

What kind of font files are you installing? Are they Type 1 fonts? If so, Adobe removed support of Postscript Type 1 fonts from its applications not too long ago. It's kind of ironic considering Adobe created Postscript and the Type 1 font standard.

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Ellan5E47Author
Participant
Sep 23, 2024 3:27 AM UTC

I've been installing either otf or ttf files - I'm pretty sure none of the typefaces I was installing were type 1

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Anubhav M
Community Manager
Community Manager
Sep 23, 2024 10:59 AM UTC

Hello @Ellan5E47,

I'm sorry to hear about your experience. Would you mind confirming the Font name and Foundry of the fonts you're using, along with the OS/Illustrator version installed, so we can check it on our end?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Monika Gause
Community Expert
Community Expert
Sep 21, 2024 10:00 PM UTC

When was the last time you rebooted the computer? 

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Ellan5E47Author
Participant
Sep 22, 2024 12:41 AM UTC

I rebooted a couple times after I encountered this issue but it didn't fix it unfortunately 😞 

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