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Liam244827121flh
Participant
May 17, 2022
Question

Installing Adobe Illustrator Dll error

  • May 17, 2022
  • 1 reply
  • 287 views

When I install Adobe Illustrator its show dll error i using Adobe 2017 on Windows 10 i need help for Installing Can anyone here who help me 

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 17, 2022

Hello @Liam244827121flh,

 

Sorry to hear about this experience. Illustrator 2017 is a legacy version and is only supported on older builds of Windows 10 (https://helpx.adobe.com/illustrator/system-requirements/earlier-versions.html). Could you confirm from where you are installing the app?

 

In case you want you may install the latest version of Illustrator using the Creative Cloud app. Steps are shared in this help article: https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html

 

Also, kindly share the screenshot of the DLL error message you are getting so we can investigate it further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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