Skip to main content
byedgarfilho
Participating Frequently
Sep 19, 2024 3:09 AM UTC
Question

INTERFACE BUG

I don't know what is happening. But something isn't right! 
Somebody can help me?! 

 

 

 
This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Monika Gause
Community Expert
Community Expert
Sep 19, 2024 7:01 AM UTC

When was the last time you rebooted the computer? Maybe now would be good?

Translate
Community Expert
Sep 19, 2024 6:54 AM UTC

My first suggestion would be to uninstall and reinstall the app.

If that doesn't fix the problem, next I would try deleting your Illustrator Settings Folder incase it's corrupted.

Process to delete the settings folder

Windows users

  1. Quit Illustrator

  2. Open Users > [username] > AppData > Roaming > Adobe > ...

  3. Locate the Adobe Illustrator [version] Settings folder and move it to Trash.

  4. Restart Illustrator

 

macOS users

  1. Quit Illustrator

  2. Open [username] > ⁨Library⁩ > ⁨Preferences⁩ > ...

  3. Locate the Adobe Illustrator [version] Settings folder and move it to Trash.

  4. Restart Illustrator

 

Astute Graphics have made a blog article on all this info if you need any more guidance: https://astutegraphics.com/support/tutorials-and-troubleshooting/deleting-illustrator-settings

 

Translate