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kdfitzg
Participant
Jan 19, 2021 12:49 PM UTC
Question

Invisible text bug?

Hello, I have come across this bug on 2 different machines now. I tried searching the forums but it seems nobody else has had this issue? It only happens every now and then, but there seem to be certain fonts that "disappear" (don't display properly.) I'm attaching a video to try and explain what I mean. In the video I create a text box with one font that "works" fine, then change it to the font that "disappears." The text is still in the text box, it just doesn't display that it is. But, what's even weirder is that when I try to expand the broken text, it creates a completely empty group, as if the text WASN'T there afterall. I feel like I'm going crazy, any ideas?

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2 replies

Participant
Jul 24, 2024 7:44 AM UTC

This method worked for me.

 

  1. Close illustrator completely
  2. Uninstall that entire font family from your computer entirely
  3. Redownload the font and reinstall that font again on the computer.

 

It may fix your problem.

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kdfitzg
kdfitzgAuthor
Participant
Jan 19, 2021 12:52 PM UTC

And to add, sometimes that font DOES work when creating a new text box, but then I go to resize it and it disappears on the screen, so it doesn't seem to be an issue with the font itself.

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