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Participant
September 11, 2025
Question

Is there any actual Adobe technical support. After 12 years, apps won't update. Illustrator.

The subject line above should be sufficient.  Illustrator was working fine 2 hours ago.  Now is malfunctions, and update also malfunctions.  Tech Support is needed.  Where is it?

1 reply

Abhishek Rao
Community Manager
Community Manager
September 11, 2025

Hi @Krishna Singh Khalsa,

 

I'm sorry to hear that Illustrator has stopped working for you and that the updates aren't going through. Could you share a few more details about what's happening, including the operating system and Illustrator version you're using, and whether this issue occurs with all files or just certain ones? A screenshot or short screen recording of the error during update or when Illustrator malfunctions would also be really helpful.

 

Looking forward to your update.

Abhishek

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