Issue with 3D and Materials Functionality in Adobe Illustrator After Importing .sbar File

3 replies
353 views
Translate

I am experiencing an issue with Adobe Illustrator when working with the 3D and Materials feature. After downloading and importing an .sbar file to use in my project, the application unexpectedly crashed. Since then, I’ve been unable to access or use the 3D and Materials feature at all.

I have tried uninstalling and reinstalling the application, as well as resetting all settings, but the issue persists.

Could you please advise on how I should proceed to resolve this?

Thank you very much in advance for your help.

This topic is closed to new replies. Start a new post to keep the conversation going.

Monika GauseCorrect answer

Community Expert

You could try this: https://youtu.be/rxgWVkTZIYI

Monika Gause

Correct answer

Community Expert

You could try this: https://youtu.be/rxgWVkTZIYI

Translate

M

Mailus21879823m43yAuthor

Participant

I just wanted to say a huge thank you for your help! Your suggestion worked perfectly, and I can now use the 3D and Materials feature in Illustrator without any issues. I really appreciate you taking the time to help me out!

Thanks again,

Translate

Monika Gause

Community Expert

I'm glad you could solve it!

Thank you for your kind words.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.