Issue with Device Activation Limit and Duplicate Device Names in Adobe Illustrator

Hi,

I’m encountering a persistent issue with Adobe Illustrator on my MacBook running macOS Sonoma 14.4.1 and Illustrator version 29.2.1.

When I launch Illustrator, I receive an error message stating that I’ve reached the activation limit for devices. However, when I check the list of activated devices in my Adobe account, I only see my MacBook listed, but it appears duplicated 11 times.

Here’s what I’ve tried so far:

1. Confirmed that I have only one device activated.
2. Restarted my MacBook.
3. Updated Illustrator to the latest version.
4. Signed out and signed back into Adobe Creative Cloud.

Despite these steps, the problem persists. This seems like a bug, but I wanted to check if anyone else has experienced this issue or knows how to resolve it.

Any help or advice would be greatly appreciated!

Thank you,