issue with Illustrator about the color image

Question

Hi ,

Can any one please help me out with this problem?
i open the artwork and the color of image change in to the bad way like this. it will be the same with everytime i open the file even the new file.

Anshul_Saini · Accepted Answer

Hi @Humble Hastle24615545h9iv @BlueJackdaw @laurenh22769

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

This is happening with the Ai file, which has linked images. While saving, when the "Include linked files " option is selected and then reopened, the Ai file images get inverted, or yellow color can be seen.

To avoid this, you may try the following steps:

Embed the images in the document
Uncheck the "Include linked files"
Downgrade to an older version of Illustrator

Let us know if this works for you or not.

Thanks & Regards,

Anshul Saini

Note: Marking correct for visibility.

BlueJackdaw · Answer

Unfortunately I have no answer for you as I'm experiencing the same problem. I've seen a couple of similar posts, unfortunately no solution. It started showing up after the last update, it looks like Illustrator has a problem displaying files with transparency (the same file without transparency displays correctly for me). However, when I put the .png into Illustrator everything is fine, only after saving the artwork as .ai, closing and reopening, all files with transparency break. I hope this problem can be solved as soon as possible, pretty hard to work with.

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