Skip to main content
Participating Frequently
April 9, 2025
Question

issue with Navigator panel

  • April 9, 2025
  • 2 replies
  • 546 views

Hello,

My problem with the navigator panel is when you open this windows the artboart and the project you I am working on it apperars very small, it shows you a big white space with the artboard in the right corner (approximately). It should shows you in the window all the artboard. Can you help me please?

2 replies

Participating Frequently
April 9, 2025

This is the issue, why the artboard is tiny and I have that big with area ?

Anubhav M
Community Manager
Community Manager
April 9, 2025

Hello @Jose356528804rib,

Thanks for confirming. Could you confirm the version of the OS/Illustrator installed, the resolution/scaling settings used under the OS Display preferences and the scaling settings used in Illustrator, so I can better assist you?

Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.
Anubhav

Participating Frequently
April 9, 2025

hello,

 

sent the answer by email but it seems here it doesnt update the answers automaticaly if you dont post something. I am using the resent version of Adobe Illustrator 2025 and I dont know how to check the resolution/scaling. 

Anubhav M
Community Manager
Community Manager
April 9, 2025

Hello @Jose356528804rib,

Could you share more details, like the version of the OS/Illustrator, and a small screen recording/screenshots of the problem, so I can better assist you?

Looking forward to hearing from you.
Anubhav

Participating Frequently
April 9, 2025

I answered the last question using my email, did you get it ?