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Participant
June 30, 2024
Question

Issue with Unauthorized Charges for Adobe Illustrator

  • June 30, 2024
  • 1 reply
  • 156 views

Hello,

I am facing an issue with charges for Adobe Illustrator. After using the software during a training session, I continued to be charged even after attempting to cancel the service. The charges were as follows:

  • 27/05/2024: €26.86
  • 24/06/2024: €26.86
  • 26/06/2024: €134.32

I managed to cancel the program on 26/06/2024, but I was still charged. Has anyone else experienced this or knows how to resolve these unauthorized charges?

I appreciate any help or guidance.

Sincerely, Joaquim Constantino

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
June 30, 2024

Please contact Customer Care. Nobody in this forum has access to your account. https://helpx.adobe.com/contact.html 

Participant
June 30, 2024

Thanks