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Participant
December 12, 2024
Answered

Issues printing when saved as PDF, but is fine when printed from Illustrator - White Blocks

  • December 12, 2024
  • 1 reply
  • 462 views

When I print my file directly from Adobe Illustrator, the print comes out fine. However, when I save the file as a PDF using the "PDF/X-3:2002" settings and try to print it from Adobe Acrobat, some areas of the illustration print with white blocks over them. There are no hidden layers in the file, so I'm unsure why this is happening.

I need to send the PDF to a client, but I don’t want the random white blocks to appear. Has anyone encountered this issue or have a solution?

    This topic has been closed for replies.
    Correct answer Anubhav M

    Hello @Gavin24249667h1nm,

    Thanks for sharing the details. Would you mind trying a different application to print the exported PDF to see if it makes a difference? Also, try using the PDF/X-4:2010 setting to export and share your observations.

    Looking forward to hearing from you.

     

    Anubhav

    1 reply

    kglad
    Community Expert
    Community Expert
    December 12, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    December 12, 2024

    Hello @Gavin24249667h1nm,

    Thanks for sharing the details. Would you mind trying a different application to print the exported PDF to see if it makes a difference? Also, try using the PDF/X-4:2010 setting to export and share your observations.

    Looking forward to hearing from you.

     

    Anubhav

    Participant
    December 12, 2024

    Printing PDF/X-4:2010 worked. Thank you so much!