Issues with font activation

Forum|Forum|4 years ago
December 20, 2021
3 replies
1017 views

Lately none of my activated fonts work in illustrator. I've tried signing out of every application, restarting my computer, clearing the cache, and the deativate/reactivate thing. Nothing. When I try to activate them in illustrator, it gets stuck activating. Manage fonts on the CC app is just stuck spinning. On the browser, it shows everything activated. At this point, this has cost me hours of labor. Please help.

Sync and storage

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DJones13Author

Participating Frequently

UPDATE: Still not solved. I've been on the phone with Adobe multiple times and gotten nowhere. This has caused so many issues with my work flow it's insane. With how much we pay every year to Adobe, you'd think they would actually show some care. I've received more help from random forum individuals than the help teams I've been emailing with every day. I've been through every suggested solution. Wasted so many hours that should have been spent designing and making money. I can't deal with this lack of support in a profesional capacity. This whole situation has been a joke. I used to respect Adobe, but this experience has killed that.

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DJones13Author

Participating Frequently

Update: Still not working and now nothing is syncing. None of my apps will sync with cloud storage and I cannot access fonts or plugins on the creative cloud app. Just gets stuck. Have tried wiping Adobe from my computer completely and reinstalling. Problem persists.

Met1

Legend

Did you try signing out of cloud, restart, then sign back in?

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DJones13Author

Participating Frequently

That was the first thing i tried. I even completely wiped and reinstalled.

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LaWachter

Participant

I have the same problem in InDesign. Fonts I use all the time are now tagged as not activated, when 4 days ago they were fine.

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LaWachter

Participant

I got mine working. I opened the Creative Cloud app and went to Manage Fonts. I searched for one of the missing fonts and it said that I hadn't used it in a long time. (Not exactly true. I've been regularly using files with that font in it, but hadn't selected it as a font for new text recently.) I was able click a "not used recently" (not exact words" and that fixed it. The other font it said was missing was not an Adobe font, but that problem went away, too, when I reopened the file that had given me the error. Hope this helps you, too.

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DJones13Author

Participating Frequently

I can't access manage fonts at all. Now illustrator is showing this..

Creative cloud seems to be broken on my macbook. I tried reinstalling as well. No luck.

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