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Participant
February 3, 2023
Question

Изменение пароля

Не могу изменить в адоб ,говорит что произошла ошибка, ''Пожалуйста, подождите, пока мы работаем, чтобы исправить эту проблему, а затем повторите попытку. Если проблема не устранена, обратитесь в службу поддержки клиентов''.

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4 replies

Anshul_Saini
Community Manager
Community Manager
February 3, 2023

Hi @Tair27277212an8w,

 

We are sorry to hear about the trouble you are facing with Illustrator. I checked your account is set up using a Google social account.

 

Would you mind trying the steps suggested in this helpx article (https://helpx.adobe.com/x-productkb/global/resolve-social-sign-in-errors.html)?

 

If it doesn't help, would you mind sharing a screenshot of the error and details asked by Monika?

 

We'll be looking forward to your response.

 

Thanks,

Anshul Saini

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Monika Gause
Community Expert
Community Expert
February 3, 2023

Exactly what were you trying to do?

Can you do anything at all in Illustrator?

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Met1
Legend
February 3, 2023

Follow that advice...

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Participant
February 3, 2023

уже больше месяца это проблема, сколько мне еще ждать?!?!?!?!?!?!

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