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Elaine28914707t6do
Participating Frequently
April 10, 2023
Question

Jagged lines on screen and print

  • April 10, 2023
  • 5 replies
  • 1445 views

I have jagged lines on screen and in print on AI.  

I have tried:

 - Turning off GPU performance

 - Smoothing tool

 

I have searched this forum but can find no relevent advice beyond this.  Can anyone suggest anything?

 

Also, can someone tell me how to get actual direct tech support for this issue?  I have found online posts that are relevent to this issue, where no successful answer has been suggested, so my hopes are low 

 

This topic has been closed for replies.

5 replies

Jacob Bugge
Community Expert
Jacob BuggeCommunity Expert
Community Expert
April 11, 2023

Elaine,

 

Going back to your first image Jagged lines, the discontinuities puzzled me, both the one on the curved part to the left and the alternating ones on the seemingly straight part to the right.

 

Can you show a screenshot of the same parts as they appear in AI?

 

There may (also) be something strange about the printer itself. Which is it?

 

pixxxelschubser
Community Expert
pixxxelschubserCommunity Expert
Community Expert
April 10, 2023

Is it really only one path? Or are there two or more paths on top of each other - e.g. after pathfinder operations?

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Elaine28914707t6doAuthor
Participating Frequently
April 11, 2023

Sorry, do you mean Pathfinder options?  If I look at that, none of the options are selected.

It's definately one stroke - It happens on every stroke I make, so I've just done one between typing this - its the same jagged deal

 

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Elaine28914707t6doAuthor
Participating Frequently
April 10, 2023

Jagged line zoomed in

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 10, 2023

The Smooth tool will most likely make it worse.

So can you check whether that line is truly vertical (both points exactly aligned)

and doesn't have any handles pulled out.

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Elaine28914707t6doAuthor
Participating Frequently
April 10, 2023

Hello, thanks for your response.

The line is supposed to be curved, so cannot be exactly vertical.  Re: The handles, sorry, I dopn't follow what you mean

 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 10, 2023

SO if it's supposed to be curved, then what you are seeing is quite normal. If it also happens in print, then maybe the printer is not PostScript enabled. Try printing with Acrobat.

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Elaine28914707t6doAuthor
Participating Frequently
April 10, 2023

I have also cheked the Apperance panel, for anything unhelpful like 'Roughen', there's nothing there but Opacity

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