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Participant
January 16, 2025
Answered

Keyboard increment not accurate

  • January 16, 2025
  • 2 replies
  • 657 views

Hi, I am grading a sewing pattern and need to move anchor points by 1 mm. I set my keyboard increment to 0.1 cm but when I move my points 10 times to get to 1 cm the distance ends up being 1,06. This increases exponentially as I grade bigger sizes, which is a big issue. How can I resolve this?

Correct answer Loise383781250wre

I have been having this issue for months, so it happens in new documents and I have closed and reopen the application several times. However I have just tried to reset my preferences and it looks like it did the trick 🙂
Hoping I won't have to do that again in the futur though! Thank you for your help!

2 replies

Jacob Bugge
Community Expert
Community Expert
January 16, 2025

Loise,

 

Seen from another possible side:

 

There are different kinds of corruption, some temporary.

 

In the hope of temporary ones, you can try to close down and reopen the application, then the application and the computer (on rare occasions in the past it has been several times but hardly now).

 

One is a corruption of a document; you can see whether the error also occurs in a new document; if not, you can start over in that or try to copy the artwork from the ailing one, in one go or in parts and see how much you can rescue.

 

Another one is preference corruption; you can reset your preferences; you can reset the preferences as described in the following link.

 

If you have customized settings that you wish to keep, first create a backup of these setting as described.

 

https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html

 

Loise383781250wreAuthorCorrect answer
Participant
January 16, 2025

I have been having this issue for months, so it happens in new documents and I have closed and reopen the application several times. However I have just tried to reset my preferences and it looks like it did the trick 🙂
Hoping I won't have to do that again in the futur though! Thank you for your help!

Jacob Bugge
Community Expert
Community Expert
January 16, 2025

You are welcome, Loise, and thank you for sharing.

 

Normally, it is a rare issue, but good to remember and consider if something strange occurs consistently as you have seen here.

 

Preference corruption has been a recurring subject for decades, much more often in the old days where some had them frequently, others occasionally or rarely, yet others never, the differences strangely sometimes seeming to depend on other things like computer OS.

 

Jacob Bugge
Community Expert
Community Expert
January 16, 2025

Loise,

 

What happens if you set the keyboard increment to 1 mm and move once at a time with the arrow key?

 

 

Participant
January 16, 2025

Hi Jacob, this is exactly what I am doing 🙂 . When I measure the line after I have moved my point with the arrow key 10 times, it is not 1 cm but 1,06.