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nicolasr73032441
Participant
November 16, 2023
Question

Lag when selecting objects

  • November 16, 2023
  • 1 reply
  • 303 views

Using selection tool, it takes a second or two to select an object when I click on it.

I've saw that others have the same problem and desintalled something to solve this, but I've already check if there is some program installed but found nothing. 

I'm using Illustrar 28.0 on a Macbook Pro M1, RAM 32 gb 

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 16, 2023

    basically I have the same machine and Illustrator doesn't do that.

     

    Is that perhaps a Large Canvas document? Are you using it from a network?

    N
    nicolasr73032441Author
    Participant
    November 16, 2023

    No and no. It happens too with a 300x300px document and a black square. If, for example, I drag the selection, that lag doesn't happen. 

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    December 15, 2023

    Hello @3634662,

    Sorry to hear about this experience. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps? Also, try updating the OS and Illustrator to the latest version and share your observations.

    If the problem persists, kindly share a sample file (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), so we can check it on our end.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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