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Participant
April 6, 2024
Question

Layers not visible when opening .aic files

  • April 6, 2024
  • 1 reply
  • 662 views

It seems that sometimes, after opening an .aic file, no layers are visible. However, I can normally click on them and edit whatever I like, only problem is I can't see them. This only happens on files saved on creative cloud. 
Thanks in advance!

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1 reply

Ton Frederiks
Community Expert
Community Expert
April 6, 2024

Can you select something in the Layers panel and use Cmd + or Ctrl + to zoom to that selection on the artboard?

ZVOKEAuthor
Participant
April 6, 2024

It normally zooms to the layer but it's still not visible.

Ton Frederiks
Community Expert
Community Expert
April 6, 2024

Are these cloud documents .aic?

Are the visible here: https://assets.adobe.com/cloud-documents ?

Can you download them to your machine?

Can you check an older version from the version history that behaves normal?