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Frederic31284841glpz
Participant
July 25, 2023
Question

Les fichiers ne s'ouvrent plus au double clic

  • July 25, 2023
  • 2 replies
  • 443 views

Bonjour,

Depusi quelques semaines, je ne peux plus ouvrir par double clic mes fichiers illustrator ou photoshop (eux et seulement eux). Lorsque je le tente, cela ouvre le logiciel correspondant, mais pas le fichier, je suis obligé d'aller dans "ouvrir" pour aller le chercher dans l'explorateur, c'est ennuyant et terriblement chronophage. Quelqu'un a-t-il le même problème ou plutôt une solution ? Merci.

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2 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
July 25, 2023

Where are the files located? If not on the desktop, then copy them there and try again.

Have you tried resetting the Preferences?

Also: when was the last time you rebooted the computer? Maybe now would be a good idea.

 

Should you want to uninstall/reinstall, make sure you run the Cleaner tool in-between. https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 

    Andy Tells Things
    Community Expert
    Andy Tells ThingsCommunity Expert
    Community Expert
    July 25, 2023

    Hi Frederic! Have you tried reinstalling Illustrator, or checking if there are any updates pending, either on Illustrator or your system (Windows/Mac)?

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