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janm44316545
Known Participant
January 1, 2024
Question

Lost work

  • January 1, 2024
  • 1 reply
  • 159 views

I am working on a project from 2 different pcs. Multiple times a have lost last hour or so of my work by switching pc. Sometimes i open a pc, and it loads old version of the document (so i can see one file, with two different version on two different pcs...). Sometimes it just does not save to the cloud. Sometimes it works fine. 😑 What do i do wrong?

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1 reply

Monika Gause
Community Expert
Community Expert
January 1, 2024

So you are saving AIC (Illustrator Cloud files)? Or are you saving files to your own network?

When you are saving AIC files: it might take a few minutes to fully synchronize the file to the Cloud after having saved it. DO you wait before shutting down the computer or closing the lid of the laptop?