Mac Adobe programs crashes if entering Print Setup

Hi

Upgraded to Ventura 13.0 yesterday on my Imac and found out I can´t enter the print setup menu in Adobe programs.

Acrobat crashes, Illustrator crashes.. I have updated all Adobe programs (Acrobat V22, Illustrator V27).

Anyone who have the same issues and what is the solution to the problem?

This topic has been closed for replies.

Community Expert

Check if the printer driver needs an update. Check with the printer manufacturer if there even is a printer driver for your system.

Participant

Hi

Thanks for answer.

I can print from directly from Firefox, but from Adobe programs it doesn´t work. Therefore I think the drivers are working with Ventura.

I can change printers and print to different printers in Adobe programs, it is when I click the Printing Fromat icon they all crashes.

Community Expert

Please contact Customer Care. They can login to your system to check this out. https://helpx.adobe.com/contact.html

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