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Participant
April 18, 2018
Question

Mac spinning beach ball on every move in Illustrator

  • April 18, 2018
  • 5 replies
  • 3313 views

Hello all,

I'm working on a small file in Illustrator, and I've hit a road block in workflow.

It seems that everything I do is causing a spinning beach ball.

The file is 9.3 mb.

I have reset the prefs.

I have trashed opm.db, CloudKitMetadata-shm, CloudKitMetadata-wal files.

I am not connected to any network.

I'm running the latest version of Illustrator and CC.

On a new Macbook Pro 15" 2016.

2.7ghz i7

16 gb ram

High Sierra.

Any suggestions??

This topic has been closed for replies.

5 replies

Participating Frequently
March 16, 2021

Same issue here: just updated to CS2021 and it is impossible to work.

Monika Gause
Community Expert
Community Expert
March 16, 2021

Please create a new thread as this one is about an old version.

creativejake
Participating Frequently
October 11, 2018

Does this happen with only Adobe Illustrator open? (Wondering if there is a conflict with another software.)

Participant
September 25, 2018

Having the same issue here on the new macbook pro 2018

Every thing I do makes the Spin.. even selecting an object.. what a NIghtmare

creativejake
Participating Frequently
April 19, 2018

A few ideas:

Do you have any other software running?

Have you restarted your entire machine?

Maybe also try saving the file as a different name - I have gotten gremlins in some files like that before.

Are you using any fonts? If so, are they legitimate?

Lastly, is your GPU Enhance turned on?

Participant
April 19, 2018

I'll try the suggestions and report back. Thanks!

Participant
April 19, 2018

So far, these suggestions have not helped my situation.

I even move the file to another computer, a newer one with a faster processor and better graphics.

Beach ball still there. Even on the simplest actions like turning off the eye on a layer.

Ugh!

The file didn't start like this. The beach ball started when I added a particular element to the artboard.

But the element is very simple.

Scott Falkner
Community Expert
Community Expert
April 19, 2018

Are you using any raster effects, like the artistic effects near the bottom of the Effects menu or blur, drop shadow, glow, etc? These are constantly being recalculated, even when the object they affect are not edited, even when the effects are hidden in the Appearance panel (which is just lazy programming). If that’s the case, try lowering the Raster Effect resolution in the Effects menu. You can lower it for editing then bump it back up for printing and saving.

Participant
April 19, 2018

no effects going on, just plain old vectors.