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Question

Macbook Battery Drain Using Illustrator

Forum|Forum|5 years ago
July 10, 2020
5 replies
4826 views

Whenever I use Adobe Illustrator, my brand new MacBook Pro 16" battery drains in just a few hours. I have tried uninstalling and reinstalling the creative cloud, paused syncing and turned off notifications. Additionally, I use energy efficient settings on my Mac os. Since I installed Creative cloud, along with Photoshop and Illustrator, I noticed a dramatic decrease in battery life, even when their not in use. I also reset the smc and pram with no noticeable difference. Can anyone advise? I am not doing any graphic intensive work, just some simple vectors and vector patterns (no effects or filters added). My specs are

2.3GHz 8‑core 9th‑generation Intel Core i9 processor, Turbo Boost up to 4.8GHz
AMD Radeon Pro 5500M with 8GB of GDDR6 memory
32GB 2666MHz DDR4 memory
1TB SSD storage

This topic has been closed for replies.

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reyka5F90

Participant

100% happening to me. I've never seen it deplete so fast as when I'm using Illustrator. Normally, I wouldn't need to charge for a day or more.

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Regina24434203c6su

Participant

I'm having same problem. I'm using Adobe Illustrator in Surface pro. Usually I leave it on sleep after work to bring home and the next day battery barely change. But after I installed AI, it suddenly went to 0 battery overnight in sleep mode. I charged it to 100% and unplug it and notice its draining a lot more than usual to 70% battery in just 1 hour and the battery report says its 80% AI running from BG. I had to restart my pc and never touch it then it goes back to normal consumption (100 to 80% in 4 hour). Please solve this. I normally dont like to off my apps especially AI cos of how long it take to start it up.

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Joseph5E4A

Inspiring

Hey man, i thought it was just me! I just bought a new macbook pro 16 inch kitted out basically the same as yours. My processor is a little more nehanced and my SSD is 2 TB. I basically bought this machine so that I could perform tasks like this because my other laptop was so outdated. But I have literally had this machine for 3 days, it is my first time actually running Ai and I too have tried everything in this thread. The CC preferences options are minimal and vague, idk if I'm missing something there. But I have force quit Adobe CC with just Ai running and within the past hour i have already lost nearly 30% battery. If you are still responding to this thread, and if you have found any solutions, please advise. Thank you.

awhite74Author

Participating Frequently

Ugh... sorry to hear that. Yes, it is still happening to me. Its definitely Adobe, with the need of the faster processor. If I'm just doing mundane tasks like internet usage, or, using Apple software, I get amazing battery life, but, once any Adobe app is open... the battery drains like crazy. It is quite frustrating. I have tried everything suggested and then some lol. Everything I did try to improve battery life works only when NOT using Adobe products. I have yet to contact a rep, per one of the above suggestions, but, my assumption is that, regardless of what Adobe reps said, this is normal... sadly. If/when I find the time to contact a rep, I will update this post.

awhite74Author

Participating Frequently

Thank you for the reply! I tried both options you listed. I have the latest versions of both. I turned my MacBook on at 100% battery and it showed I had about 11hrs on my battery.

Once I opened AI the battery went down by more than half that amount. I turned off the auto graphics as well, no change

As you can see, the battery started draining at an enormous rate. I then turned it off and started in safe mode. No change. It drained almost 20% in just 30 minutes. That's crazy.

This was over a span of just 30 min

awhite74Author

Participating Frequently

Fyi, the battery will stay draining, even after quitting AI, until I shut my MBP off, wait a min, and then turn it back on, a restart doesn't help, which is odd. Once I turn it back on, things return to normal, but as soon as I start AI, it happens all over again.

Monika Gause

Community Expert

Battery drain seems to be a general issue of specifically that machine. Have you tried other applications? What else is running?

There are hints to other apps draining the battery in Apple forums, such as Spotify, Chrome, Apple Photos - do any of those run in the background as well?

THis is the Illustrator forum. The Photoshop forum might have additional advice concerning Photoshop.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. This is really unusual. Would you mind sharing version of OS & Illustrator?

Have you tried restarting your mac in safe mode and checked if it does the same?

You may also try turning off the Automatic graphics switching and see if it helps.

Looking forward to your response.

Regards,

Ashutosh

awhite74Author

Participating Frequently

I am still awaiting assistance from someone at Adobe, it has been a month now. I've tried everything from turning WiFi off, using no external devices, and the results are always the same, I get a few hours of battery usage when using Illustrator...

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Andy28830926zcnf

Participant

2023 and this is still an issue for me. My Macbook Pro 16" processor sounds like a jet warming up to take off. This is the only program on my system that does this. The battery life went from 29% to 9% in 20 minutes. System went back to normal by quiting Illustrator. This has gotten even worse since I updated to 27.3.1 this past week.

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