Skip to main content
Participant
September 26, 2018
Answered

MacOS Mojave

  • September 26, 2018
  • 3 replies
  • 4937 views

I recently downloaded the new Apple software and whenever I open illustrator AIGPUSniffer pops up. I have uninstalled and reinstalled the app. Is there a way to fix this?

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi Francesca,

    We are sorry to hear about this. Please be assured that this will not destroy your machine. Have you tried these steps: Known issues - Running Illustrator CC on macOS 10.14 Mojave?

    Regards,

    Srishti

    3 replies

    francescan15653356
    Participant
    November 3, 2018

    Good morning , I have the same problem with AIGPUSniffer on my Macbook pro 15” everytime that I launch Illustrator or Indesign. Will it destroy my macbook soon?

    Srishti Bali
    Srishti BaliCorrect answer
    Legend
    November 8, 2018

    Hi Francesca,

    We are sorry to hear about this. Please be assured that this will not destroy your machine. Have you tried these steps: Known issues - Running Illustrator CC on macOS 10.14 Mojave?

    Regards,

    Srishti

    Andrii Kulikov
    Participating Frequently
    June 26, 2019

    Hello, Srishti

    Just wondering if there are any updates regarding this issue?

    The solution above is understood, but I'm sort of person who find quite useful the MacOs feature which shows me recent apps in Dock so I wouldn't like to disable it.

    Also GPUSniffer kicks _real_ applications from this list BTW...

    Srishti Bali
    Legend
    September 26, 2018

    Hi Gillian,

    Sorry to hear about this, this has already been reported and our Engineering team is working on it. As a workaround please uncheck "Show Recent Applications in Dock" from Dock Settings(System Preferences> Dock Settings).

    Also, please report the issue here: Adobe Illustrator Feedback and share the UserVoice link here so that others who are facing the same issue can upvote it.

    Regards,

    Srishti

    Participant
    September 26, 2018

    thank you

    Monika Gause
    Community Expert
    Community Expert
    September 26, 2018

    We don't know yet.

    Please contact support: Contact Customer Care