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benjamin.a
benjamin.a
Known Participant
September 23, 2016
Answered

Magic Mouse issues after Sierra update

  • September 23, 2016
  • 24 replies
  • 12985 views

Hi,

Are there other people that are experiencing issues with their magic mouse in Photoshop and Illustrator after the Sierra update?

It seems like my mouse has become waaaayy more sensitive.

It makes it almost impossible to zoom in accurately and to move objects while holding shift.


This wasn't the case with El Capitan.

I've checked my settings but nothing odd there.

    This topic has been closed for replies.
    Correct answer alanz15676896

    Just installed the latest Macos update and Adobe apps are finally working fine !

    24 replies

    J
    Johan Ronnestam
    Participant
    March 24, 2017

    The problem is still apparent in many ways. For example if you have a layer marked in Photoshop and then want to move it. If you do not hover exactly about the layer content (which can be hard if it's a thin typeface or small detail) then it changes to another layer.

    This problem is not Adobes fault. It's the same when you are using for example Keynote and the problem started after the upgrade to Sierra.

    dp21459144
    dp21459144
    Participant
    December 21, 2016

    Just updated to OSX 10.12.2 (16C67) which (fingers crossed) seems to have stopped the issue I was experiencing. So that concludes to me that it was an issue with Apple.

    T
    Test Screen Name
    Legend
    December 20, 2016

    Why haven't you updated to 10.12.1 ?

    H
    heyprestoltd
    Participant
    December 20, 2016

    I'm already on 10.12.2 and still have the same issue. The mouse is hyper sensitive to the point that (in certain programs) the only way to select an item (i.e. click the mouse) is to pysically lift it off the mat then click - otherwise the program thinks I'm dragging. This has started happening on two macs with two different mice - since Sierra. It is not just Adobe though - worst affected programs are 3d software that use dragging to change views - clicking on any item just changes the view - and selection is practically impossible.

    There has obviously been a change in mouse sensitivity in the OS - just wish there were some settings to adjust.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    December 20, 2016

    heyprestoltd schrieb:

    There has obviously been a change in mouse sensitivity in the OS - just wish there were some settings to adjust.

    Then maybe it's time to ask Apple about it. Because it may be their settings that need adjustment.

    dp21459144
    dp21459144
    Participant
    December 20, 2016

    Using the apple magic mouse on the latest version of OSX and CC 2017 is like having a schizophrenic in control

    I find the same issue in both illustrator and indesign where I do a lot of Shift+Alt + Drag to duplicate content, sometimes things act normal most times I have major freakouts, that are in themselves inconsistent.

    In the main, content zooms all the way in and stays zoomed in when you mouse release click and keyboard keys OR it'll zoom in during the click and drag and then zoom all the way out on mouse release click and keyboard keys.

    Pretty fundamental incompatibility – I'm surprised this wasn't picked up by those performing beta testing

    H
    heyprestoltd
    Participant
    December 14, 2016

    Yes having the same issue. Many programs can no longer tell the difference between clicking and dragging. To select an item I have to carefully lift the mouse off of the mat and "click" - otherwise Illustrator and photoshop (and other non adobe programs) just drag or nudge the item. I'm on 10.12.1 - and am struggling to do the simplest tasks. Very frustrating.

    A
    Al_Cof WSFL
    Known Participant
    December 20, 2016

    I just setting up a new iMac running 10.12.1 and PSE 15.0. Since I am new to macOS and PSE 15.0, I wasn't sure if I had a bad mouse or a software problem. After reading this discussion I believe that Apple still has a problem (and maybe Adobe also). Just a simple thing like selecting a group of photos (click first photo, shift-click last photo) gives unpredictable results. Sometimes I get all the photos, sometimes I get the first and last photo. Sooner or later I can make the selection, but it takes many more tries than it should.

    Once I have made a selection and try to perform an action on the selection (like remove person), most of the time the selection disappears. Either the application, the mouse, or macOS is not interpreting the mouse clicks appropriately (too sensitive?).

    I'm not experiencing similar mouse issues with other applications such finder, mail, Safari, etc, so maybe Adobe needs to do more investigation.

    alanz15676896
    alanz15676896Correct answer
    Participant
    October 25, 2016

    Just installed the latest Macos update and Adobe apps are finally working fine !

      T
      tov_bell
      Participant
      October 25, 2016

      Do you install Beta or Release version? Don't see any update in App Store

      alanz15676896
      alanz15676896
      Participant
      October 25, 2016

      The public version 10.12.1

      I live in France, maybe it depends on your location for the availability of the release.

      T
      Test Screen Name
      Legend
      October 21, 2016

      Clearly Apple will issue an update. A public beta of 10.12.1 Is the first step towards that. A risky one, but Suerra itself was a risky step.

      T
      Test Screen Name
      Legend
      October 21, 2016

      Looks like the solution is already posted.

      C
      creativestar1
      Participant
      October 21, 2016

      Where?

      T
      Test Screen Name
      Legend
      October 21, 2016

      Reply 24.

      N
      nikiniki
      Participant
      October 21, 2016

      I have the same issues with Illustrator CC 2015.3.1 on iMac with FD and 16 GB Ram. After updating to MacOS Sierra it's pain in the ass working with Illustrator and Magic Mouse 2. Zooming via alt+mouse scroll doesn't work properly. The workspace moves arbitrarily in any direction while using the mouse.

      C
      creativestar1
      Participant
      October 20, 2016

      I also have this problem and spent an hour and a half with Adobe Tech Support sharing my screen only for them to disappear on me. It’s happening in Illustrator and Indesign for me. Driving me absolutely insane! Went through everything with Apple before contacting Adobe so not sure where the problem lies.

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