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Magic Mouse Scrolling issue in adobe illustrator, Mac OS Catalina

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Hello, when I use magic mouse 2 in illustrator, Its so laggy scrolling. I buy MacBook Pro 16" i9 model. so dissapointed about this. Can't do anything in the illustrator. Please anyone can help me to figure out why is it?

Thank You.

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Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

Regards,

Ashutosh

Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Sorry to hear about your experience. In addition to suggestions given earlier, I'd request connecting another mouse(wired/wireless) and observe the performance. Let us know how it goes.

Regards,

Ashutosh

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Community Expert

Community Expert

Hi. Maybe playing with the scrolling speed in the System preferences can help you.

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Marlon Ceballos

Community Expert

Community Expert

The Macbook Pro 16" is famous in this forum for that exact reason.

Does it get better with a different mouse?

Does it get better with the most recent update: 24.3?

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gordono37919305

Participant

Hi there

zooming in and out works on photoshop but not on Illustrator

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Community Expert

Community Expert

@gordono37919305 schrieb:

Hi there

zooming in and out works on photoshop but not on Illustrator

If you are not using Illustrator 2020 (version 24), please create a new thread.

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