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Participant
April 26, 2018
Question

Marks & Bleed - PDF/X-4 Courier could not be embedded

  • April 26, 2018
  • 5 replies
  • 10226 views

Hi All,


When I save my document as a pdf using an the X-4 standard I get the following error:

The document was saved without PDF/X compliancy because a required font could not be embedded.

The font Courier could not be embedded in the PDF document because of licensing restrictions. Stroked text will not be visible. The PDF document is not PDF/X compliant.

If I don't add the Marks and Bleeds it does not have this error. If I enter information into my marks and bleed it comes out garbled:

áÑí=pìêêçìåÇ=îMQ=^mmolsba=ql=mofkqK=îMOéÇÑKéÇÑ===O===OSLMQLOMNU===NNWRSWPR


Anyone know why this is happening? Have a solution?

I'm on windows so I believe courier is a standard font?


Thanks

5 replies

MidoSemsem
Inspiring
April 29, 2024

Try this soulution:
1- Quit Illustrator
2- Open Adobe Creative Cloud app and Search for Courier 
3- Scroll down to Adobe fonts, Remove font, then install again
4- Now, Open Adobe fonts on the right, find Courier and Install Family

Works for me.

 

Inspiring
May 20, 2019

I've just had this error come up when trying to export PDF/X-4 in CC2019. Saving as PDF/X-3 doesn't give me this issue. Guess I'll stick with that.

Monika Gause
Community Expert
Community Expert
May 20, 2019

  schrieb

I've just had this error come up when trying to export PDF/X-4 in CC2019. Saving as PDF/X-3 doesn't give me this issue. Guess I'll stick with that.

How about unchecking some options in the marks&bleed section of the PDF options?

Inspiring
May 20, 2019

Hi Monika

I've just been running some tests and switched Marks & Bleed settings both on and off in various configurations and still get the same error coming up. I'm very reluctant to reset my prefs because it'll reset all my brushes and panels, won't it?

Regards

Eddie

Inspiring
April 26, 2018

Try resetting the preferences of the version of Adobe:

  1. Exit the application
  2. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Adobe Software. The new preferences files are created when you start the application.

"The font Courier could not be embedded in the PDF document because of licensing restrictions." means that the creator of the font disallowed font embedding. The workaround is turning the font into an outline. But since it only has the issue in CC17, I think your preferences are corrupt.

Participant
April 26, 2018

Interestingly this error is only happening in 2017 and not 2018

Monika Gause
Community Expert
Community Expert
April 26, 2018

Try reinstalling that font.