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Known Participant
July 25, 2025
Question

Mask glitch viewing with GPU

  • July 25, 2025
  • 1 reply
  • 462 views

All the masked objects show a white rectangle glitch since the last Illustrator update. If I switch to "view using CPU" it displays normally, so I guess it could be a GPU problem?

1 reply

Kurt Gold
Community Expert
Community Expert
July 25, 2025

Is that Illustrator version 29.6.1 ?

 

If so, I can't seem to replicate the issue as per your screenshot. Can you share this sample Illustrator file?

Also, what OS are you using?

Known Participant
July 26, 2025

It doesn't let me upload the AI file. But anyway I noticed the same issue on other files using masks, so I don't think the file is corrupted  (again, it was fine before last update) 

 

Illustrator 29.6.1

MacOS 15.5 (24F74)

Kurt Gold
Community Expert
Community Expert
July 26, 2025

To attach the sample file, you can save it as .pdf with the Preserve Illustrator Editing Capabilities option turned on.

 

Or you can just rename the .ai file to .pdf