Measurements slightly out when printing document at actual size

Question

Hi team,

I'm really hoping someone can help me! I'm printing a document that has to be to scale, as its a glass cutting template, so if its wrong my window will not fit.

My artboard measures 597mm x 534mm and I have measured this several times. My printer requires PDF so I have saved the work as pdf (by saving as jpeg and re-saving in photoshop - if there is a better way to do this please let me know). I re-checked the board size in photoshop and it was still correct.

Then when I pick it up from the printer it comes out 604mm x 540mm. She is printing at 'Actual Size' which should mean it prints at the size of my document.

Can anybody tell me where I am going wrong, or how to rectify to get the correct print? Note - I am not able to print myself, I only have access to a commercial printer, which means I cannot calibrate the printer.

Jacob Bugge · Answer

baileel,

Why go from vector artwork to a raster format?

You might consider just creating the artwork in AI, then Save a Copy As PDF and send that to the printer; or send the original artwork to her if she can use it straight away.

When going through a JPEG, I am afraid that you would be better served using pixels/points as the unit, and keeping whole numbers of pixels at all corners of the artwork as well as of the Artboard.

Failing that, I believe there will be some discrepancy, albeit less than the 6 - 7 mm you mention; unless caused by multiple things owing to the conversions.

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