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Participant
November 28, 2025
Question

menu text turned into glyphs

  • November 28, 2025
  • 1 reply
  • 95 views

Hello @Abhishek Rao  @Anubhav M 

Thank you for your support in the previous replies.
I’m opening a new message just to make sure my issue not lost,

To summarize everything I’ve already tested (based on your recommendations and my own checks):

✔ Clean Illustrator reinstall
✔ Reset preferences
✔ Updated Creative Cloud
✔ Installed Illustrator in a different language / changed UI language
✔ Cleared Windows font cache
✔ Renamed CEP and UXP folders
✔ Tested with a different Creative Cloud account
✔ Tested with a new local Windows administrator profile
✔ Verified that I do not use any font managers
✔ Tested Safe Mode
✔ Confirmed that the issue does not appear in Photoshop / InDesign — only in Illustrator
✔ Screen recording was provided in my previous message

Important:
After installing Illustrator 29 (an older version), the UI text displays correctly.
The glyphs appear only in Illustrator 30.0

So it looks like the issue is introduced in the latest update.

At this point I have tried every possible recommendation from your side, and the problem is still repeating only in Illustrator 30.0 after login.

Could you please Inform whether there is fix?

Thank you in advance.


1 reply

Anubhav M
Community Manager
Community Manager
November 28, 2025

Hello @Stabul22,

I'm sorry to hear the problem persists. I have sent you a DM. Kindly check.

Anubhav