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Participant
November 19, 2025
Question

menu text turned into glyphs

  • November 19, 2025
  • 1 reply
  • 137 views

Hello,
Please help fix this error.
After installing Illustrator, the menu text was correct immediately, over time, some of the menu text turned into glyphs.
I updated the cloud, updated Illustrator, reset Illustrator settings, cleared the system font cache, all in vain.
Maybe these settings are somewhere in the account 🤷‍♂

1 reply

Anubhav M
Community Manager
Community Manager
November 19, 2025

Hello @stabul,

That does seem strange. Could you please share more details, such as the exact version of the OS/Illustrator installed, so we can better assist you? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

stabulAuthor
Participant
November 19, 2025

Windows 11 Pro Edition
Version 25H2
OS Build 26200.7171
Features Windows Feature Interface Pack 1000.26100.265.0
Administrator Account
Illustrator Build 30.0
Do I need to provide any more information?