menu text turned into glyphs

Forum|Forum|4 months ago
November 19, 2025
1 reply
137 views

Hello,
Please help fix this error.
After installing Illustrator, the menu text was correct immediately, over time, some of the menu text turned into glyphs.
I updated the cloud, updated Illustrator, reset Illustrator settings, cleared the system font cache, all in vain.
Maybe these settings are somewhere in the account 🤷‍♂

Bug

Anubhav M

Community Manager

Hello @stabul,

That does seem strange. Could you please share more details, such as the exact version of the OS/Illustrator installed, so we can better assist you? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

S

stabulAuthor

Participant

Windows 11 Pro Edition
Version 25H2
OS Build 26200.7171
Features Windows Feature Interface Pack 1000.26100.265.0
Administrator Account
Illustrator Build 30.0
Do I need to provide any more information?

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